What exactly is UCaaS?
– Gartner
In other words, UCaaS combines voice, video and messaging solutions to provide one holistic centralized cloud-based communications platform.
How does it work?
Benefits of UCaaS :
Unified Approach: With UCaaS, you are able to integrate all your multiple communication channels on to a single unified platform, thereby providing seamless connectivity between all stakeholders.
Greater flexibility: As remote working becomes the norm for more and more companies across the world, UCaaS ensures that it is business as usual no matter where your employees and customers are based.
Better Security: In an age where data and information security have become more crucial than ever, UCaaS provides peace of mind by placing security right at the centre of its communication strategies and technology.
More Scalable: UCaaS does away with the hassles of adding and removing hardware, making it easier to adapt your communications system with the changing needs of your business.
As a business owner trying to ensure productivity and revenue while delivering value to your customers in a world that is in an unprecedented flux right now, UCaaS may turn out to be more resourceful for your business than you had previously imagined.